Privacy Policy

This Privacy Policy describes how lalaps.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

1. Collection Purpose & Means

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. All personal data shall only be collected for a lawful purpose directly related to a function or activity of the data user. The data collected shall be necessary and adequate but not excessive for such purpose. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

Device information

Examples of Personal Information collected: Version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
Purpose of collection: To load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
Disclosure for a business purpose: Shared with our payment gateways, shipping and courier service providers.

Order information

Examples of Personal Information collected: Name, Billing Address, Shipping Address, Payment Information, Email Address, and Phone Number.
Purpose of collection: To provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
Source of collection: Collected from you.
Disclosure for a Business Purpose: Shared with our payment gateways, shipping and courier service providers.

Customer support information

Examples of Personal Information collected: Name, Billing Address, Shipping Address, Payment Information, Email Address, and Phone Number.
Purpose of collection: To provide customer support.
Source of collection: Collected from you.
Disclosure for a Business Purpose: Shared with our payment gateways, shipping and courier service providers.

2. Accuracy & Retention

All Practicable steps shall be taken to ensure personal data is accurate and not kept longer than is necessary to fulfill the purpose for what is used.

3. Use

Personal data is used for the purpose for which the data is collected or for a directly related purpose, unless voluntary and explicit consent is obtained from the data subject. We prohibit the use of personal data for any new purpose which is not or is unrelated to the original purpose when collecting the data, unless with the data subject’s express and voluntary consent. A data subject can withdraw his/her consent previously given by written notice.

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.
Unless you have indicated your objection, we may use your personally identifiable information for marketing of goods and services to you from time to time by telephone calls, SMS messages, email, and direct mailings containing promotional materials. If you do not want to receive them, please write to us. You may be asked to indicate your preference before signing up for any of our paid services.

4. Security

We take practicable steps to safeguard personal data from unauthorized or accidental access, processing, erasure, loss or use such as credit card number, is not stored in our database. Hence, no unauthorized person can ever retrieve your card details from our secured website.

To comply with data security requirement we use Let’s Encrypt SSL certificates for the security in our website. The SSL certificate encrypts all traffic that goes through our website and ensures that sensitive information like login credentials and credit card details remains protected within secure HTTPS connection.

5. Openness

We take practicable steps to ensure openness of their personal data policies and practices, the kind of personal data held and the main purposes for holding it.

6. Data Access & Correction

As a data subject you have the right to request access to the personal data and to make corrections where the data is inaccurate.

Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at customercare@lalaps.com.

Last updated: 30 Oct 2024